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Privacy & Security Features

ChartLense provides comprehensive privacy and security features to protect your trading data while providing advanced chart analysis.

Data Protection​

How Your Data is Handled​

  • Secure Transfer: All screenshots are sent over encrypted HTTPS connections
  • Deleted After Analysis: Chart images are deleted immediately after analysis, unless you save them to your Trading Journal
  • Secure Processing: Charts are analyzed by secure services for insights

What Gets Analyzed​

When you click "Analyze this chart":

  1. ChartLense captures a screenshot of the visible chart
  2. The image is sent securely for analysis
  3. You receive the analysis results
  4. The screenshot is deleted (unless you save it to your journal)

Blackout Tool​

Hide Sensitive Information​

The Blackout Tool lets you hide sensitive parts of your chart before analysis:

  • Access: Go to Settings → Privacy
  • How to Use: Draw rectangles over sensitive areas (account balances, personal info, etc.)
  • Protection: Blackout areas are excluded from analysis
  • Flexibility: Add or remove blackout areas anytime

When to Use Blackout​

  • Hide account balances or portfolio values
  • Protect personal trading strategies
  • Mask broker-specific information
  • Conceal any sensitive data on your screen

Email Communication​

What Emails You'll Receive​

  • Account Verification: Required email to activate your account
  • Security Alerts: Important account security notifications only
  • Service Updates: Critical service announcements (rare)

Email Preferences​

  • No Marketing: ChartLense does not send promotional emails
  • Unsubscribe: All emails include unsubscribe options
  • Minimal Contact: Only essential account-related communications

Account Security​

Authentication Options​

  • Email & Password: Standard secure authentication
  • Google Sign-In: Use your existing Google account
  • Session Management: Secure session handling with automatic timeouts

Data Privacy Rights​

  • Access: View what data ChartLense has about you
  • Deletion: Request account and data deletion anytime
  • Control: Manage your privacy settings and preferences
  • Transparency: Clear information about how your data is used

Need Help? Contact support if you have questions about privacy or security features.